Payment methods

Thank you for your interest in our payment policy. To guarantee the reservation (rooms/tours), please minimum deposit 30% of the total amount to be paid.
The hotel accepts international payment cards (Visa, Master, JCB...), domestic payment cards and bank transfer. According to the online payment policy, hotel room/ tour rates do not include transaction fees of banks. Therefore, please note that when paying online, transaction fees will automatically add up to the total payment to guarantee your reservation. (Note: this is a bank fee, the hotel does not charge this fee)

Please carefully refer to the following terms before proceeding online payment:

VTC PAYGATE is our partner, assisting in the online payment process quickly and safely. You can make payment  by international and domestic cards via our transaction link. Online transaction fees will be calculated as follows:

- International Payment cards issued by international bank (Visa, Master, JCB...): 3.7% of total transaction amount + VND5,500 (*).

- International Payment cards issued by domestic bank (Visa, Master, JCB...): 2.8% of total transaction amount + VND5,500 (*).

- Domestic payment cards: 1.1% of total transaction amount + VND 1,100 (*).

(*) The transaction fee is automatically included in the total payment for each transaction.

If you need any assistance with payment, please contact us at Hotline 24/7 Customer Services (CS): +84889 85 9559;  Email Customer Service: booking.goldenrooster@gmail.com;  Email Tour: dos@goldenroosterhotel.com.vn

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